Privacy Policy

Last updated: 1 January 2026

At Chic Invite ("we", "us", "our") we respect your privacy. This Privacy Policy explains what information we collect when you visit chicinvites.in, why we collect it, and the choices you have.

1. Information We Collect

We collect information you give us directly, such as:

• Contact details — your name, email address, phone number and WhatsApp number.
• Order details — the occasion type, date, venue, names, wording and any photos you share for your invitation.
• Payment information — we only receive transaction references from our payment partner. We never store your card or bank details.
• Usage data — pages visited, device type, browser and approximate location, used to improve our website.

2. How We Use Your Information

• To design, customise and deliver your invitation.
• To process payments, deliver digital files and provide support.
• To send order updates on WhatsApp, email or SMS.
• To improve our designs, website and customer experience.
• To meet legal and tax obligations.

3. Sharing Your Information

We never sell or rent your personal data. We share information only with the service providers that help us run our business — hosting, payment processing and messaging. These providers are bound to use your data only for the service they perform for us.

4. Your Photos and Designs

You grant us permission to use the photos, names and details you submit to create your invitation. We may also feature your design in our portfolio or on social media unless you ask us not to. You can request removal at any time by writing to us.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and understand which pages are popular. You can disable cookies in your browser, though some features may then not work correctly.

6. Data Security

We use reasonable technical and organisational safeguards — encrypted connections, restricted admin access and regular backups — to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as needed to serve you and to meet legal requirements. You can ask us to delete your data at any time, except records we are required to retain by law, such as invoices.

8. Your Rights

You have the right to access, correct, export or delete your personal data, and to withdraw marketing consent at any time. To exercise any of these rights, email us at care@chicinvite.com.

9. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect data from children. If you believe a child has shared personal information with us, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top always reflects the latest version. Material changes will be communicated on our website or via WhatsApp.

11. Contact Us

Questions about this policy? Write to us at care@chicinvite.com, WhatsApp +91-96678 00099, or follow us on Instagram.